Terms and Conditions
The following Terms and Conditions apply to all bookings made on this website whether made via our website, by email or over the telephone. We kindly ask that you take a moment to read them prior to making a Booking. If there is anything you would like to discuss regarding your booking or these terms and conditions, please don’t hesitate to contact us. In these Terms and Conditions, the following definitions apply:
Definitions
- “Booking” means the booking for accommodation, functions and/or any other services or items made with us.
- “Contract” means the Booking and these Terms, and any other terms and conditions stated to apply to the Booking.
- “Hotel” means the premises for which your Booking is made.
- “Terms” means these terms and conditions.
- “VAT” means value added tax.
- The terms "we", "us", "our", "Travital" and "Travital.com" refer to Travital.com
- The terms "you", "customer" and "client" refer to our customer
Bookings
At the time of booking, we will take your credit/debit card details and you authorize the use of this card for any sums that become owing to us. We shall also have the right to require full payment in advance or a deposit at the time of booking in certain circumstances or if the booking includes the supply of certain items or services. No booking shall be treated as confirmed until the details and/or payment/deposit described in this paragraph have been provided. Your booking will not be complete until you receive a confirmation email from us, at which point a contract will come into existence between you and us. Hotel reservation terms and conditions vary depending on the property and rate booked. If we do not receive your payment confirmation to guarantee your late arrival, the hotel may cancel your reservation after their standard check in time passes. Charges The prices displayed on the website are an average per night per person until a rate is selected. Any meals and services are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified. Once a rate is selected on our websites, the total for your requested stay shall be displayed on the reservation summary. Prices shall be charged in the USD (United States Dollar). Please refer to the Currency Disclaimer for more details. Our service is free of charge for you and we will not add any additional (reservation) fees to the rate and you will only pay us the relevant amount as indicated in the reservation.
- Prices for additional items, such as restaurant meals and room service, are available on request.
- Extra charges may apply where a booking is changed and when voucher or documents are re-issued.
Currency Disclaimer
All rates are in USD and the currency exchange rate to be applied will be based on the exchange rate in use by Travital on the day that payment for the reservation is taken.
Cancellations or Changes
You can change or cancel your lodging by emailing our customer services at info@travital.com. You can change your guest name, bed type, smoking preference, special requests, accessibility options, room type, number of guests and travel dates but your lodging may impose change and/or cancellation fees. Charges vary by reservation, so please review your confirmation email or contact us for details. You agree to pay any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations. You do not have an automatic right to cancellation unless such rights are provided by hotels under their specific rules and restrictions. In the event that a hotel is unable to honor your booking, Travital.com will not be liable for any cost incurred due to relocation. If you do not show for the first night of your reservation but plan to check-in for subsequent nights in the reservation, you must confirm the reservation with Travital.com no later than the original date of check-in to prevent cancellation of the whole booking. If you do not confirm the booking changes with Travital.com the whole booking may be cancelled and refunds will only be due to you in line with the Rules and Restrictions of the particular hotel. These terms and conditions may not be changed by any unauthorized person, including employees of Travital.com.
Payment
- Payments by Credit Card: Payment can be made using Visa, MasterCard, American Express, Discover, Diners Club or PayPal. You authorize us to charge all fees incurred by you in relation to the services provided to the credit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand. You indemnify us against any loss that may be experienced by us due to any fraudulent use or otherwise of that credit card.
- Payments by Direct Deposit: Please note that payments by Direct Deposit take up to 5 business days to process. If you are paying by this method, you will need to make the payment at least 5 business days prior to the actual due date. You must notify us once it has been made.
- Check-in time is 14:00 (local time GMT+3.30).
- Check-out time is 12:00 (local time GMT+3.30).
But the time vary depending on the property. You can refer to your booking confirmation voucher for the exact time.
LIABILITY DISCLAIMER
NOTHING IN THIS AGREEMENT SHALL, NOR SHALL BE DEEMED, TO LIMIT OR EXCLUDE OUR LIABILITY FOR OUR FRAUD NOR FOR PERSONAL INJURY OR DEATH CAUSED BY OUR NEGLIGENCE. THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, TRAVITAL.COM AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO HOTEL AND OTHER SUPPLIER PHOTOGRAPHS, HOTEL PROPERTY, CRUISE, AUTOMOBILE AND OTHER PRODUCT DESCRIPTIONS AND LISTS OF HOTEL AMENITIES AND OTHER PRODUCT DESCRIPTIONS DISPLAYED ON THIS WEBSITE, MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND TRAVITAL.COM AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TRAVITAL.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME. TRAVITAL.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING FOR SALE OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY TRAVITAL.COM OR ITS AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TRAVITAL.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES, AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. THE CARRIERS, HOTELS AND OTHER SUPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR TRAVITAL.COM ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF TRAVITAL.COM OR ITS AFFILIATES. TRAVITAL.COM AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. TRAVITAL.COM AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. IN NO EVENT SHALL TRAVITAL.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF TRAVITAL.COM, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.